If you have any questions about our clinic or medical services, please contact us using the form below.
We welcome inquiries from international patients, as well as general and media inquiries.
*Please note that response times may vary depending on the nature of your inquiry.
Please read the following Privacy Policy and check the box below to indicate your agreement.
Privacy Policy
Takanawa Gateway Station Front Orthopedic Clinic considers the protection of personal information to be an important responsibility in order to provide patients with medical services with confidence. We comply with applicable laws, guidelines, and other standards concerning the protection of personal information and handle patients' personal information appropriately.
1. Collection of Personal Information
We may collect the following information to the extent necessary for medical care, appointments, inquiries, examinations, billing, and other medical services.
2. Purpose of Use of Personal Information
We use collected personal information for the following purposes.
3. Provision of Personal Information to Third Parties
We do not provide personal information to third parties without the patient's consent, except when required by law.
However, personal information may be provided when necessary for medical care in the following situations.
If you do not wish your information to be provided to other medical institutions, please inform our staff. Please note that in some cases we may be unable to comply due to medical necessity or legal requirements.
4. Outsourcing of Services
We may outsource the handling of personal information to external service providers in order to operate our services efficiently.
Examples include the following services.
We appropriately supervise these service providers to ensure that personal information is securely managed.
5. Use of AI Voice Input and Transcription Systems
We may use AI-based voice input and transcription systems to assist in preparing medical records.
Audio and text information obtained through these systems is used for purposes such as preparing medical records and is not used for AI training, retraining, or model improvement.
If you do not wish these systems to be used during your consultation, please inform your doctor or a member of staff.
6. Use of Google Analytics
Our website uses Google Analytics to understand website usage and improve our website.
Google Analytics uses cookies to collect information about website usage. This may include pages viewed, date and time of access, device and browser environment, and referral sources.
This information does not directly identify individuals. We do not send personally identifiable information such as names, addresses, telephone numbers, email addresses, or medical information to Google through Google Analytics.
Information collected through Google Analytics is managed in accordance with Google's Privacy Policy.
7. Use of Cookies
Our website may use cookies to improve convenience, analyze website traffic, and improve the website.
Cookies are small pieces of information stored in your browser when you visit a website. Cookies themselves do not directly identify an individual.
You may disable cookies through your browser settings. However, some website functions may not work properly if cookies are disabled.
8. Security Measures
We take necessary and appropriate security measures to prevent leakage, loss, alteration, or unauthorized access to personal information.
9. Disclosure, Correction, and Suspension of Use
When a patient requests disclosure, correction, addition, deletion, or suspension of use of their personal information, we will respond appropriately in accordance with applicable laws and regulations.
Please contact our clinic if you wish to make such a request. We may ask you to provide identification.
10. Compliance and Review
We comply with laws, guidelines, and other standards related to the protection of personal information. We may review and revise this Privacy Policy as necessary.
Any revisions will become effective when posted on our website.
11. Contact
For inquiries regarding this Privacy Policy, please contact us at the following.
Clinic: Takanawa Gateway Station Front Orthopedic Clinic
Director: Tokio Matsuzaki
Email: info@tgoc.jp